Contact Us

At Ony Co., your shopping experience and satisfaction are our top priorities. Whether you need assistance with sizing configurations, tracked shipping inquiries, or styling advice, our dedicated customer support team is here to assist you.

Please feel free to reach out to us through any of the official channels below. We typically respond to all customer inquiries within 24 business hours (Monday through Friday).

Customer Support & General Inquiries

For questions regarding your orders, product details, exchange and return status, or general feedback:

Billing & Payment Inquiries

For secure transaction confirmations, billing statements, or payment-related processing questions:

Corporate Headquarters & Mailing Address

If you prefer to reach us via mail or require official business correspondence, our operating office is located at:

Ony Co. 445 Quincy Ave Bronx, NY 10465, United States

Please Note: Our physical location operates strictly as an administrative and corporate office. We do not maintain a public retail showroom or counter at this address. For all product returns, please first consult our official Return Policy or contact our support email to receive the correct regional fulfillment center return label.

Business Operations

  • Corporate Entity: Ony Co. is proudly operated by Eggcop.

  • Operating Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST)

  • Response Commitment: We review every message systematically to ensure you receive a thorough and accurate resolution.

Ony Co. is an e-commerce fashion brand owned and operated by Eggcop Inc.. For corporate inquiries or business partnerships, please contact our operating team at support@onyco.store